Privacy Policy

Last Updated: May 22, 2026

Dog Haven Studio (referred to as “we,” “us,” “our,” or the “Site”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit, interact with, or make purchases from our website or otherwise engage with our services.

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page with the revised “Last Updated” date.

Information We Collect

  1. Information You Provide Directly

When using our Services, you may provide:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

  • Payment confirmation

  • Account login information

  • Customer service communications

  1. Information Collected Automatically

We may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Website activity and interactions

  • Cookies and tracking technologies

  1. Information from Third Parties

We may receive information from:

  • Shopify and payment processors

  • Shipping and delivery providers

  • Advertising and analytics partners

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and services

  • Send updates, promotions, and marketing communications

  • Prevent fraud and enhance security

  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and personalize content.

You can manage cookie settings through your browser preferences. Disabling cookies may affect certain website functions.

Sharing Your Information

We may share your information with:

  • Payment processors

  • Shipping providers

  • Website and hosting partners

  • Marketing and analytics services

  • Legal authorities when required by law

We do not sell your personal information.

Children’s Privacy

Our Services are not intended for children under 16 years old. We do not knowingly collect personal information from children.

Security and Data Retention

We use reasonable security measures to help protect your personal information. However, no system can guarantee complete security.

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Dog Haven Studio

Queen Street East Location
1712A Queen St East
Toronto, ON
Canada

Midtown Toronto Location
34 Vaughan Road
Toronto, ON M6G 2N3
Canada

St. Clair Location
927A St Clair Ave W
Toronto, ON M6C 1C7
Canada

Email: info@doghavenstudio.ca\

Thank you for trusting Dog Haven Studio.